RAKEZ: Our Experience With Licensing Renewal
RAKEZ license renewal offers a fast, hassle-free process that helps businesses in Ras Al Khaimah stay compliant and focused on growth.
When you run a business in the UAE, licence renewals can feel stressful. Deadlines loom, documents pile up, and one small mistake can set you back days. That was our expectation until we experienced the superior customer service at Ras Al Khaimah Economic Zone (RAKEZ).
This time, everything was handled smoothly, quickly, and completely remotely, thanks to Hafseh Yakmaz from the RAKEZ Licensing Renewal Department.
A Smooth Renewal Experience Over WhatsApp and Calls
What stood out most was that the entire process took place over WhatsApp and phone calls. No office visits, no queues, and no unnecessary delays.
On day one, Hafseh told us something simple but powerful:
“Everything will be done in time. You won’t have to worry.”
That single promise immediately put us at ease, and true to her word, everything happened exactly as she said it would. The reassurance mattered just as much as the efficiency.
She guided us step by step:
- Answered every question in plain language
- Flagged potential issues before they became problems
- Followed up promptly, keeping the process moving without reminders
In a business world where customer service often feels automated and impersonal, this was refreshing.
Why RAKEZ Is a Great Choice for Businesses
Our positive renewal experience wasn’t just luck—it reflects how RAKEZ is built to support entrepreneurs and SMEs.
1. Remote-First Convenience
From licensing to renewals, RAKEZ makes it possible to complete processes digitally. Staff like Hafseh ensure smooth communication through WhatsApp, calls, and email—perfect for busy founders or companies based outside Ras Al Khaimah.
2. All-in-One Business Hub
RAKEZ brings together business licences, visas, and facilities under one umbrella. You don’t need to deal with multiple authorities – the entire ecosystem is centralised.
3. Clear Renewal Process
The licensing renewal steps are transparent, with clear guidance for every stage. No second-guessing what document you need next.
4. Scalable Solutions
From startups to established SMEs, RAKEZ offers licence types and facilities that can grow with your business – so you never outgrow the zone.
Appreciation for Great Customer Service
While RAKEZ’s structure and systems are strong, it’s the people who make the biggest difference. For us, those people were Hafseh Yakmaz in the Licensing Renewal Department, and Hayam Albary, who was equally helpful in guiding us through every step.
Her professionalism, patience, and responsiveness transformed what could have been a stressful process into a smooth experience. And most importantly – she kept her promise. That kind of service builds lasting trust.
From Compliance to Growth: The Orange Club’s Role
We are The Orange Club, a UAE-based digital solutions agency. While RAKEZ ensures your business stays compliant, we focus on helping those businesses grow, scale, and win customers.
Our primary expertise lies in AI-powered custom apps and software development; creating intelligent solutions tailored to your unique business needs, streamlining operations, and enhancing customer experiences.
We also provide websites, mobile apps, and software solutions that are fast, functional, and designed to convert visitors into loyal customers.
Beyond development, we support businesses with:
- Performance Marketing & SEO – attract leads when they search for your services
- Social Media & Brand Management – stay visible, relevant, and trusted
- AI-driven Strategy & Creative – scale campaigns with data-backed insights
Our approach is simple: RAKEZ keeps your business licensed; The Orange Club keeps it growing—with intelligent software, impactful digital products, and strategies that deliver results.
Final Thoughts: A 5-Star Experience with RAKEZ License Renewal
Our journey with RAKEZ showed us that licensing doesn’t have to be stressful or time-consuming. The systems and processes are robust, but it’s the people like Hafseh Yakmaz in the Licensing Renewal Department and Hayam Albary, who guided us at every step; who truly make the difference.
Their professionalism, responsiveness, and ability to keep every promise turned what could have been a routine renewal into a five-star experience.
For any business looking to set up or renew a license in Ras Al Khaimah, RAKEZ offers not just a streamlined process but a team that genuinely cares about your success.
And once you’re compliant and ready to grow, The Orange Club is here to help you turn that stability into marketing momentum and digital growth.
Disclaimer
This is not a paid or sponsored blog. We at The Orange Club are simply sharing our genuine appreciation for the excellent support we received from RAKEZ.
About The Orange Club: A results-focused AI agents and automation agency. We don’t just implement technology—we deliver competitive advantages. Our clients typically see positive ROI within 90 days and maintain market leadership through strategic AI implementation. Check out our AI Agent Services Page
Leave a Reply