7 Reasons to include Sentiment Analysis in your next digital marketing campaigns.
Sentiment analysis can potentially have a great impact on your brand recognition and digital marketing campaigns. Here is a quick read on 7 reasons why your campaigns should include sentiment analysis:
Understanding audience sentiment – Sentiment analysis tools can analyze social media conversations, reviews, forum discussions etc. to gauge overall sentiment towards a brand. This helps identify how audiences really feel about a brand, highlighting areas that need improvement.
Monitoring campaign impact – By tracking sentiment before, during and after campaigns, marketers can measure the impact on audience sentiment. Sudden sentiment shifts may indicate a campaign is not resonating or even backfiring.
Identifying brand advocates – People sharing positive sentiments can be identified as brand advocates who may be willing to partner with or promote the brand. This helps build relationships with potential influencers.
Competitive benchmarking – Analyzing competitor brand sentiment provides useful benchmarking insights and can highlight their weaknesses to exploit and strengths to emulate.
Predicting trends – Sentiment analysis combined with techniques like topic modeling can uncover emerging trends, topics and shifts in public discourse related to the brand. Being ahead of the curve is invaluable.
Automated reputation monitoring – Tools can automatically flag sudden increases in negative sentiment which may indicate a reputation crisis brewing, allowing for prompt action.
Guiding marketing strategy – Sentiment metrics help guide strategy and investments towards activities and campaigns that will have the greatest impact on brand sentiment.
In short, sentiment analysis applied correctly provides invaluable consumer insights that result in smarter, more efficient digital marketing. It enables brands to identify opportunities, address issues, manage crises, benchmark competitors and ultimately boost brand recognition.
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